Frequently Asked Questions | Trinity School of Natural Health

Frequently Asked Questions

General Questions

What are Trinity's hours of operation?

Student Services is available at 1-800-428-0408, option 1, from 9 am to 5 pm ET Monday through Thursday and 9 am to 4 pm ET on Friday. The office is closed on Saturday, Sunday, and all major U.S. holidays.

Enrollment Services offers expanded hours and can be reached at 1-800-428-0408, option 2.

Please leave a detailed message if you reach our answering system. We check messages daily and will return calls as soon as possible.

Why choose Trinity?

Trinity School of Natural Health is the premier resource for holistic health education. Our diverse program offerings provide comprehensive knowledge and skills to help turn your passion for healthy living into a fulfilling career.

We offer students flexible online classes, interaction and support from instructors with practical experience, opportunities to network with fellow students and graduates, and no travel is required.

Why study natural health?

Many students begin their studies looking for answers to health concerns for themselves or their families. Others know from the start that they want to help clients in an office or store. Whatever your goal, a natural health education provides valuable information you can use to help improve well-being.

As a non-denomination, non-profit educational institution, we understand the importance of whole body care and integration of the body, mind, and spirit. We welcome individuals from all backgrounds and beliefs and are proud to have graduates from all 50 states and over 40 countries.

A professional designation from Trinity signifies formal training in the natural health concepts and techniques, which are beneficial when working with clients. Our graduates often use their education in private practices, group clinics, retail stores, online businesses, public education, or writing. We do not provide job placement.

What is a professional designation? What titles can I use?

A professional designation is a title earned after completing a certification program in a professional field. It serves as a benchmark for training and professional qualifications.

You may use the credentials earned from completing your program at Trinity or Board Certify with an external agency for additional title options. Always select a title that matches your practice philosophy and state or local laws. For more information on state laws, visit https://anma.org/legislation.

We provide non-medical education. Our graduates do not diagnose, treat, cure disease, prescribe medication, or perform surgery.

How does Trinity compare to other schools?

Trinity's vast program offerings provide the most relevant information across many natural health specialties. Our courses are taught by practitioners with real-world experience and delivered through the online classroom, Canvas, which allows a flexible, yet structured approach to increase student success. You access your coursework online at the best time for your schedule.

From the moment you inquire about our programs through graduation, and beyond, our Enrollment Specialists, Student Services, and instructors are here to support you. With an industry-leading curriculum delivery, low tuition, affordable payment plans, and a responsive team, we strive to provide a high-value learning experience.

How many students and graduates do you have?

We welcome approximately 1,500 new students each year and currently have over 28,000 graduates, including CNHP, which merged with Trinity in 2014.

Do you have any samples of coursework?

Our courses consist of recorded lectures, videos, reading assignments, discussions, activities, quizzes, and a final exam. You may watch The Foundations of Natural Health lecture to learn more about our philosophy and lecture delivery. Click here to watch The Foundations of Natural Health.

You may also watch our Student Orientation to learn about Canvas and our weekly requirements. Click here to watch our Student Orientation.

Do you offer any courses in a classroom setting?

Our programs are completed through Canvas, our online classroom. Coursework incorporates hands-on practice and instructor feedback to enhance the online classroom experience.

In addition to our online education, we offer a few optional ways to connect in person, Trinity Live and the Trinity Health Freedom Expo. Learn more and register at https://trinityschool.org/events.

How long does it take to complete a program?

Completion time varies with program length. Please visit https://trinityschool.org/programs/list to see the estimated time of completion for the program that interests you.

Programs consist of two or more 4-week courses. Each week, students have short, engaging assignments that complement the lecture topics.

The CNHP and CHHP programs conclude with case studies and an online practicum that must be completed within one year of finishing your program curriculum.

Are Trinity's courses transferable to another school or organization?

Transcripts are available to graduates that may be forwarded to other educational institutions for review. Each school sets its own policy on accepting outside training.

How much is tuition, and what is included in that amount? Do you offer installment plans?

Canvas access to weekly modules is included for all programs. Some programs include additional goods or services, and certain programs require books or supplies that can be purchased from https://thriving4health.com. To view the tuition and materials for each program, please visit https://trinityschool.org/programs/list.

For the CNHP and CHHP programs, to become eligible for the online practicum, you must pass case studies and have paid 75% of your tuition. For all programs, you must pay 100% of your tuition to graduate.

We offer interest-free installment plans, starting at $400 down and $400 per month.

Are your programs available in any other language?

Yes, please visit our Spanish Division at spanish.trinityschool.org or call 800-979-2393 to speak with our Spanish Student Services team.

Do you have a referral program?

Yes, if a student that is new to Trinity School of Natural Health provides your name and contact information during their first enrollment, you would be eligible for a $50 referral bonus. The student must be active in their program for 90 consecutive days or have completed it within that timeframe. You do not need to be a current student or graduate to be eligible for the referral bonus.

Enrollment Questions

What are the requirements to enroll?

For CNHP, CHHP, and CTN, you must be 17 years or older or provide your high school diploma or GED proving early completion.

The CCHS, CLS, and MBIS programs require a DesBio Practitioner account. Licensed healthcare providers (MD, DO, ND, DC, RD/Nutritionist, ARNP/RN, RPH, DDS, LAc) and graduates of natural health programs, including Trinity's CHC, CNHP, CHHP, or CTN programs, are approved.

For the CZS program, the software for the ZYTO hand cradle is currently only compatible with Windows.

Prerequisites per program:
HC: none
CNHP: none
CHHP: CNHP
CTN: CHHP
Specialized Programs: none

When should I enroll? How do I register?

With courses beginning every few weeks, you can enroll anytime! Review our term start calendar, view the individual program pages, or call an Enrollment Specialist at 1-800-428-0408, option 2, to determine when the program you're interested in will start next.

Payment plans as low as $400 down and $400 per month make it affordable to get started now. Plus, the complimentary Canvas Training Course is included for all new students, so enroll today to have the most time to prepare for your upcoming program.

Once you have verified that you meet the requirements for your specific program, click "Enroll" or call an Enrollment Specialist at 1-800-428-0408, option 2.

During registration, you'll need to submit a form of payment. We accept personal checks, money orders, cashier's checks, and the following credit cards: MasterCard, Visa, American Express, and Discover.

Can I transfer to Trinity? What are the CHHP and CTN placement exams?

We are happy to review your transcripts and determine your best starting point.

Individuals with healthcare-based training, whether formal or practical, are eligible to take the CHHP placement exam and potentially bypass the CNHP program. You'll need to have strong knowledge of A&P, nutrition, and natural health principles and practices. Only one attempt is allowed, and an entry-level program will be required if you don't pass.

Graduates of high-level natural health programs, such as CHHP or ND, are eligible to take the CTN placement exam and potentially bypass the CNHP and CHHP programs. You'll need to have strong knowledge of A&P, nutrition, natural health principles and practices, and all of the naturopathic modalities. Only one attempt is allowed, and the CHHP placement exam may be taken if you don't pass.

Please call 1-800-428-0408, option 2, to verify eligibility and schedule your placement exam.

What happens after I submit my enrollment?

Immediately after enrolling, you will see a confirmation page verifying the registration and payment. Once your enrollment has been processed, you will get an email with important details, including your program dates, links to purchase books (if required for your program), and our new student orientation.

Ten days before your program begins, you'll be added to our complimentary Canvas Training Course, where you can learn to navigate the online classroom before your coursework begins.

New courses become available in Canvas on Friday before the scheduled term starts. This "preview weekend" provides an opportunity to review the syllabus and course requirements before the course officially begins.

There are short breaks near Independence Day and Christmas in which Canvas courses are not in session. Review our term start calendar for specific course dates.

How is the material presented, and when is it released to me?

Each 4-week course is presented in the online classroom, Canvas, which provides interaction with classmates and instructors. There is a discussion, activity, and quiz each week and a comprehensive final at the end of the course.

Courses open every four weeks. You will gain access to your new course on its launch day if the prerequisite and payment requirements are met. If you fail a course that is not a prerequisite, you can continue your program progression, but you may have a delay at the end as you wait for the course you need to retake to be offered again.

Can I complete additional programs or more than one program at a time?

Yes! If the prerequisite and payment requirements are met, you may complete additional programs or multiple programs simultaneously. Contact an Enrollment Specialist at 1-800-428-0408, option 2, with any questions.

Can I study with others?

Absolutely! Many of our students form online or local study groups with their classmates. While studying with others is a great way to understand the material, assignments must be completed individually.

We do not maintain a list of available study groups or support groups, but the Trinity School of Natural Health Students Facebook group is a good resource for finding others near you.

New Student Questions

What is the New Student Orientation, and how can I watch it?

The New Student Orientation is a comprehensive overview of our Canvas-based courses that explains the requirements and includes navigation tips. A link to the orientation is provided in the new student welcome email and the Canvas Training Course. Click here to watch the Student Orientation Video.

What is the Canvas Training Course, and when does it begin?

The Canvas Training Course is designed to help new students feel more confident working within the online classroom before programs officially begin. You will be added to this course 10 days before your program start date. You'll receive an email from Canvas with steps to create your account when you are added to this training course.

How do I access Canvas?

Once you've created your Canvas account by following the link to your Canvas Training Course, you can go directly to https://trinityschool.instructure.com to access your courses in the future.

Graduates have access to past Canvas-based courses until December 31 of the year a program is completed. If you'd like to maintain access to your previous coursework beyond this expiration date, please contact Student Services at 1-800-428-0408, option 1. Extended access is $50 per year.

Canvas tech support is available 24 hours a day, 7 days a week, at 1-833-279-4027.

How do I create and access my Trinity Student Account?

You can create your Trinity Student Account during enrollment or by clicking here. You may access your Trinity Student Account by clicking on "Student Login" in the upper right-hand corner of your screen or by clicking here.

How do I change my password or recover a lost username or password for my Trinity Student Account?

To change your password, click "Edit Profile" in the upper right corner of the green greetings box. After clicking "Edit Profile," scroll down until you see "Change Password."

To recover lost login information, click "Forgot your user name?" or "Forgot your password?" on the Student Login Page. Unfortunately, we cannot provide you with your username or password.

Student Services Representative, Amy VanDevender, walks you through the process for resetting your Trinity student account username and/or password.

How do I make a payment online?

1. Clicking "My Payments" on the right side of the menu bar.
2. Find the program with a balance and payment due date. Click on the program name.
3. Payments due are found at the top and listed in order by the due date. Click the check box next to each payment you want to pay, and then click "Continue to Payment." Beneath this button, you will find a list of all payments.
4. Check your billing information.
5. Select a previously saved card or enter new card information.
6. If entering a new card, you may select the box that says, "Check to save this card for a quicker checkout next time."
7. Click "Submit payment of $XX."

What happens if I need to reschedule my enrollment or if I have trouble completing my courses?

To continue after canceling or rescheduling more than twice, you'll need to submit a Multiple Cancelation form that illustrates your intent to complete your program. You'll submit this form along with a $50 application fee that will be applied to the final payment of your tuition.

If you fail to complete a course within two attempts, fail to complete a course for two consecutive terms, or do not complete your program according to Trinity's academic standards, you'll need to submit an Academic Standards Appeal form that illustrates your action plan to help ensure your success. You'll submit this form for approval along with a $50 application fee. Additional tuition costs will not be incurred.

Graduation Questions

Do I have to complete everything listed with the program?

To earn the designation and receive a certificate, you will need to complete all the courses listed under the program. We cannot make any substitutions in the program requirements. For students in the CNHP, CHHP, or CTN programs, you have one year to complete case studies and online practicum after completing the core courses. Case studies must be completed before participating in the online practicum.

Certain individual courses may be taken a la carte, but no designation or certification will be received upon completion. Higher-level programs may require a successful placement exam to access the course. Each 4-week session is $500. For eligibility, term offerings, or to enroll, please call Student Services at 1-800-428-0408, option 1.

When will I receive my diploma? Are transcripts available?

Once all graduation requirements are met, including successful completion of all courses and tuition paid in full, diplomas are mailed via USPS. The certificate is 8.5"x11", and the tracking number is emailed to you. The first copy is included with your tuition, but additional diplomas are $25 each.

One set of transcripts is included with your diploma. Additional copies are $10 and are available upon request.

After I finish my program, am I eligible for board certification? Do you offer an internship?

Although it is optional, many students choose to join professional associations or obtain board certification for additional title options or practitioner benefits.

Please visit https://trinityschool.org/programs/list to see the board certification options for your program.

There is no internship available.

Continuing Education Questions

Some professional memberships and certification boards require Continuing Education Units. Can I earn Naturopathic CEUs from Trinity?

A la carte courses, Trinity Live, and the Trinity Health Freedom Expo all provide naturopathic continuing education units.

A la carte courses are available for $500 per 4-week session and provide 30 hours of continuing education. For eligibility, term offerings, or to enroll, please call Student Services at 800-428-0408, option 1.

Trinity Live is our yearly continuing education event and family reunion. For more information, please visit trinityschool.org/events.

The Trinity Health Freedom Expo provides live and virtual opportunities to earn your yearly continuing education requirements. For more information, please visit trinityhealthfreedomexpo.com.

Do you provide CEUs for other professions?

The following courses are approved for nursing hours through the CEU Network: CHC: HC110, CNHP: NH100, HP110-170, CHHP: HP210-220 and HP240-270, Specialized: NH300, NC310. Also, our live events are reviewed and approved on a yearly basis. You may view our live events at trinityschool.org/events or call Student Services at 800-428-0408, option 1, with any questions.

The following states are pre-approved members of the CEU Network: Alabama, Alaska, Arkansas, California, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington DC, Washington State, and West Virginia

Individuals in the following states are required to contact their boards and submit documentation for approval: Arizona, Colorado, Connecticut, Hawaii, Maine, Maryland, Mississippi, Missouri, New York, Oklahoma, Oregon, South Dakota, Vermont, Wisconsin, and Wyoming

Qualification for continuing education credit is based on attendance, participation, and completion of documentation.

Trinity assumes no responsibility for a board's acceptance or rejection of contact hours.

Those members of the CEU Network are pre-approved and must present the approved folder with no edits or modifications to the document.

Withdrawal Questions

What is the refund policy in the event I need to withdraw?

You have one week from the beginning of your program to withdraw and receive a refund of paid tuition minus $150 administrative and technical fees. Tuition is $500 per course for each 4-week session that is completed or in progress beyond the cancellation period. Therefore, a student on a payment plan may have a remaining balance to satisfy at the time of withdrawal. A student that has paid in full at the time of enrollment will receive a prorated refund. Case Studies are included with CNHP, CHHP, and CMI programs, but all eligibility requirements must be met for entry.

For the ZYTO program: You have one week from the beginning of your program to withdraw and receive a refund of paid tuition minus $500, which includes administrative and technical fees plus the cost of the non-returnable ZYTO hand cradle. Tuition is $600 per course for each 4-week session that is completed or in progress beyond the cancellation period. Therefore, a student on a payment plan may have a remaining balance to satisfy at the time of withdrawal. A student that has paid in full at the time of enrollment will receive a prorated refund.

For the DesBio programs: You have one week from the beginning of your program to withdraw and receive a refund of paid tuition minus $150 administrative and technical fees. Tuition is $500 per course for each 4-week session that is completed or in progress beyond the cancellation period. Therefore, a student on a payment plan may have a remaining balance to satisfy at the time of withdrawal. A student that has paid in full at the time of enrollment will receive a prorated refund.

Your refund may take approximately 2-4 weeks to post to your account.

How do I withdraw from my program?

A withdrawal request must be submitted in writing by mail, fax, or email.

Your refund may take approximately 2-4 weeks to post to your account.

What is the refund policy in the event I need to cancel my live event registration?

To cancel your live event registration, email your request to info@trinityschool.org. Please include your reason for cancellation. If you cancel 21 days or more before the event, you are eligible for a 50% refund. No refund is available if you cancel less than 21 days before the event.

Your refund may take approximately 2-4 weeks to post to your account.

Book and Video On Demand Questions

How long can I access the videos for the video on demand program?

Although the textbook and video on demand programs are no longer offered, this material is accessible through your Trinity student account, which never expires.